Cultural Competency Training


Medical and Mental Healthcare Professionals









Sponsored by the Pennsylvania Developmental Disabilities Council

                                          Department of Human Services 




              As our society becomes more diverse and global, it is imperative that medical and mental healthcare professionals provide services that are patient centered and culturally sensitive.  Statistics has proven that cultural insensitivity leads to alarming health disparities that are preventable.


      The Cultural Competency Training for Medical and Mental Healthcare Professionals will provide training in Clinical, Systemic, and Organizational Cultural Competencies to address this need.  The purpose of these trainings is to ultimately eliminate health disparities by improving the quality of care within healthcare systems.


            To do this we are focusing our trainings on using patient centered techniques that are culturally competent.  These trainings will be administered in a didactic and practical format.  In the didactic portion of the training, participants will receive a comprehensive instruction on using intercultural humility and intercultural sensitivity to develop relationships and communicate effectively with patients cross-culturally. In the practical portion of the training, the participants will experience scenarios that will allow them to employ the skills they learned in the didactic portion of the training.  In the last segment of the training, participants will have the opportunity to go to workshops to get a snapshot of the training concepts at use in the community. 



Training Description


Didactic Portion


Clinical Cultural Competency 

- Learn strategies to become culturally sensitive.

- Empowering the patients to be active partners of their healthcare team.

- Allow the patient to negotiate their cultural beliefs/behaviors/abilities into their healthcare plan.


Systemic Cultural Competency

- Assessing the cultural competence of internal policy, rules, regulations and practices.


Organizational Cultural Competency 

- Integrating cross-cultural representation and practice within the organization.



Practical Portion


Case Studies

- Participants will have the opportunity to review case studies and identify needs for Clinical, Systemic, and Organizational Cultural Competency skills.


Mock Scenarios

-  Participants will have the opportunity to apply Clinical, Systemic, and Organization Cultural Competency skills.



-  Participants will have the opportunity to see the use of the training concepts in the community by Health Ecwiti (Equity) Champions.  



       September 07, 2017  9:00 am - 10:00am




Training                                                                             Deadline for Registration


April 28, 2016                                                                                         April 14,  2016  Rescheduled for June 13, 2016


September 12, 2016                                                                                September 10, 2016


August 24, 2017                                                                                      September 7, 2017



Please click here to register for one of the trainings above.




Contact Us


If you have any question, commets or concerns, please contact us via phone 267-536-9834 or email at